Privacy Policy

This privacy statement applies to EMILYS ELECTRICAL LIMITED.
Address: 40 Oak Road, Kettering, England, NN15 7AP
Support Email: help@emilysaccessories.com
Contact Phone: +44 3391 170021
This policy takes immediate effect upon website access, with all user data records retained for a fixed period of 6 years after the last user interaction.

• Order delivery details: full name, residential address, postal code, contact phone number
• Communication data: email messages submitted via our support form
• Basic browsing statistics: page access time, device type, regional access area (no precise location tracking)

All non-essential browsing logs will be automatically erased after 12 months.

• Process product orders and complete domestic parcel delivery arrangements
• Reply to customer support enquiries and resolve after-sales requests
• Prevent abnormal website access and reduce fraudulent order submissions

Personal customer data will never be resold, leased, or shared with external third-party marketing firms at any time.

You hold full rights to request a full copy of all stored personal data, or submit a permanent deletion application for your records.

All valid data requests sent via official support email will receive a formal response within 30 calendar days. After data deletion requests are approved, related personal records will be fully cleared within 7 working days.

We only share necessary delivery address information with domestic courier service providers solely for parcel shipment completion. Couriers are prohibited from using customer information for unrelated purposes.

All delivery-related data provided to logistics partners will be removed from their systems after a maximum storage term of 24 months.